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No. With Pipe17 the choice is yours. If you are a small merchant, you may want to have your Shopify store be your system of record for products and inventory and sync out from there. If you are a multi-channel vendor then Pipe17 can act as your system of record. If you are an ERP user then you will probably want your ERP to be the system of record.
Pipe17 does indeed support bundling and kitting. Learn more on our blog about how to use product bundles as a competitive advantage.
Yes there are two ways you can connect your custom software with Pipe17. You can use our open API to build a connector for your system or if that is not feasible you can use our file transfer service to send and receive CSV files that can be inputted into your application.
With Pipe17 you can easily manage multiple Shopify or Amazon accounts from a single Pipe17 account. Shopping carts and marketplaces are simply new order sources and in the case of warehouses or 3PLs these are just additional destinations. There are no limits to how many sources or destinations you can manage with Pipe17.
Yes. We have customers that are using Pipe17 to manage more than 10,000 SKU items.
Pipe17 ingests the order tracking ID from the source system as well as product SKU and any additional IDs (e.g UPC, ASIN, GTIN) of the products that are being ordered. If a second system, for example a 3PL WMS uses a different tracking ID for its index, then we automatically provide it to that endpoint. We also generate an exception alert if the source system does not provide the ID that the second system requires. This also works in B2B situation using PO Numbers for reference.
Pipe17 can support as many warehouses and 3PLs as you need. Simply set up each one as a destination. Then use Pipe17’s built in order routing to automate how orders should be distributed between these different destinations. You can split and route orders based on location, SKUs, cost or inventory availability.
We are working on an EDI connector. If this is something you are interested in please contact us and let us know.
Like an iPaaS, Pipe17 has outstanding performance and reliability characteristics and can work in demanding environments where order processing and inventory updating speed is critical.
But, because it’s built specifically for ecommerce, Pipe17 does much more to support day-to-day ecommerce operations while requiring less effort to set-up and manage. Pipe17 provides a unified view of your ecommerce operations and useful automation services like Order Routing and Bundle management that let you create frictionless operations that work at any scale.
Yes. Pipe17 is compatible with integration platforms, like Celigo, Boomi or Workato.
When it comes to moving data between systems, even small merchants may need to deal with large order volumes. That is why we consider performance and reliability to be a top priority.
To address this need, Pipe17 uses the latest serverless technology from Amazon Web Services (AWS) that let’s us leverage Amazon’s vast capacity and reliability, on demand.
As a result Pipe17 will never impose limits on your data flow and can scale up to handle large surges in order volume within seconds. To prove this out, we have conducted load tests up to 30,000 orders per minute with no observable degradation in performance. As we grow we will continue to test the limits of our technology and will post our findings on our blog.
Pipe17’s intelligent alerts let you know when there is an order that needs attention. That could be an order stuck at your 3PL, tracking data that isn’t active, an impending stock out or an error in a sales channel that is preventing a clean order flow. Pipe17 has your back, helping you fix and solve issues long before your customer is impacted.
Pipe17 fills the gaps in integration between your sales channels and your 3PL, seamlessly moving order, inventory and product information between systems and keeping them in sync. Pipe17’s dashboard also offers a merchant-facing portal for order and inventory management, and monitors orders for exceptions like late shipments, missing tracking info, inventory stock outs and other mission critical issues with your 3PL.
Pipe17 can seamlessly integrate your wholesale platform into the rest of your ecommerce operation, including your fulfillment warehouse so you can manage order flow from a single point and keep inventory levels in sync across your business.
Yes, Pipe17 collects order information from all of your sales channels—eCommerce, wholesale, point of sale, etc.—and gives you a consolidated view of all your orders, as well as alerting you to orders that may need your attention. Views can be filtered by status or channel or you can search for a specific order.
Pipe17 connects and integrates all of your inventory systems—warehouse, sales channels, etc.—and gives you a consolidated real-time view of your inventory while keeping the source systems in sync. Pipe17 also checks order inventory against warehouse counts and alerts you to any discrepancies. Inventory views are included in the platform, along with other tools for order management, integration, API connectivity and KPI analytics.
Pipe17 seamlessly integrates your ERP into your entire ecommerce operation, ensuring your financial reports are never missing critical information. In addition Pipe17 provides an “operations centric” view of your ecommerce business, which many users find to be complementary to what is available in the ERP.
In most cases we will build the connector for no additional cost with your commitment to 1 year of service. Reach out to us here to learn more.
Yes! You can start with a single connection, like connecting Shopify to your 3PL for example. As you grow you can easily add new channels – marketplaces, wholesale or retail lines of business, even an ERP,- by simply installing the appropriate connector.
Connecting applications is fast and once an application is connected it can share data with all the other connected applications so you never have to “rip and replace” or remap data between systems.
Pipe17 was built for ecommerce merchants that are looking for a better, faster and more affordable way to connect the pieces of their business and manage order, inventory and product information between them.
Pipe17 is the most cost effective way to connect and automate order and inventory flows between ecommerce systems because it does not require that the user work with APIs, map data between systems or do any programming. Setting up and managing Pipe17 is as easy as working with a common business application.
If you hit your order threshold before the end of your term, we simply upgrade your account to the next tier and charge the difference between the two tiers to your account.
Yes, depending on the application. Please contact us so we can learn more.
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