Capacity Integration for Omnichannel Fulfillment

You connect Capacity LLC through Pipe17, a modern order management system that links the multi-region 3PL and omnichannel fulfillment provider to your commerce stack with a native, fully managed connector in its Managed Commerce Network. Orders, inventory, and shipments move automatically between Capacity and your systems, so brands route DTC, B2B, EDI, and international orders to Capacity from Shopify, NetSuite, and 300+ other connected channels and ERPs. Pipe17 builds and maintains the connector, so your team never writes integration code.

Capacity LLC is a third-party logistics (3PL) provider that offers omnichannel order fulfillment across multiple US regions, with services spanning DTC ecommerce, B2B retail, EDI, and international shipping. It supports brands in categories like beauty, apparel, consumer electronics, and consumer packaged goods with pick and pack, kitting, and value-added services. Brands connect Capacity to their commerce stack with Pipe17, a modern order management system and managed commerce network, so orders and inventory flow automatically between Capacity and the rest of their operation.

Pipe17 runs a bidirectional data flow between your commerce stack and Capacity. It pushes orders, products, and shipment requests to Capacity, and pulls back fulfillments, inventory levels, receipts, and facility locations to keep every connected system current. The connector configures domestic and international shipping methods, maintains SKU mappings across facilities, and supports event replay for reliable delivery. Inventory and order status sync to channels like Shopify and Amazon and to your NetSuite ERP within minutes of each event.

Pipe17 is a modern enterprise order management system that replaces custom-built and legacy OMS platforms, so most enterprise brands adopt it as a phased migration that runs on their own timeline rather than a single risky cutover. The Capacity connector itself is pre-built and managed, so it activates in days once credentials and facility details are in place. You can connect Capacity first, validate live order and inventory flows, then bring additional channels, ERPs, and fulfillment partners onto the platform in sequence.

Yes, Pipe17 sits alongside your existing OMS and proves value before replacing functionality, so you can add Capacity without disrupting current operations. It routes orders to Capacity and to other fulfillment partners like Radial, ShipBob, and Amazon MCF from one real-time inventory picture. Adding or swapping a fulfillment provider is a configuration change, not a re-integration project, which keeps your multi-3PL strategy flexible as volume shifts between regions and seasons.

Pipe17 routes orders to Capacity automatically using drag-and-drop routing rules based on destination and stock, so each order ships from the location that delivers fastest and at the lowest cost. Because Pipe17 treats Capacity as one node in a single inventory source of truth, it can also split a single order across Capacity and your other warehouses, stores, or 3PLs, and re-route automatically when a site cannot fill a line. Orders flow in from Shopify, marketplaces, and your NetSuite ERP, with every routing decision reflected back in your systems.

Pipe17 keeps Capacity inventory in sync with your sales channels using a single, event-based inventory picture that updates within five minutes of any change at Capacity. As Capacity receives, fulfills, or adjusts stock, Pipe17 propagates the change to Shopify, Amazon, and other channels, which prevents overselling, double-counting, and phantom stock swings. This event-based approach replaces overnight batch syncs and gives merchandising teams the data to decide where to position inventory across Capacity's facilities, improving inventory turns and reducing stockouts.

Yes, Pipe17 routes EDI and retail orders to Capacity with enterprise-grade EDI built into its Managed Commerce Network, including automated document translation and no VAN fees. Purchase orders from retail and B2B channels like Amazon Vendor Central and CommerceHub DSCO flow to Capacity for fulfillment, and Pipe17 sends back compliant shipment and invoice documents automatically. The same connector handles DTC and EDI orders together, so brands run wholesale and direct fulfillment through Capacity from one platform.

Yes, Pipe17 configures both domestic and international shipping methods for Capacity, so brands can serve Asia-Pacific and other international markets from Capacity's West Coast facilities with the correct carrier options and documentation. International orders route to Capacity the same way domestic orders do, from Shopify and marketplaces like TikTok Shop, with shipment and tracking data flowing back automatically. Capacity's Pacific-facing location makes it well suited for cross-border fulfillment to western markets, and Pipe17 keeps that flow synchronized with the rest of your operation.

Pipe17 is a modern order management system with a built-in Managed Commerce Network, not an iPaaS or a custom integration you maintain yourself. For Capacity, that means a pre-built connector that Pipe17 builds, monitors, and updates, instead of brittle middleware or custom code your developers own. Beyond connectivity, Pipe17 adds order orchestration, a single inventory source of truth, and exception alerts that an iPaaS does not provide. Enterprise brands report up to 85% lower total cost of ownership versus a legacy OMS plus iPaaS stack.

Pipe17 replaces legacy OMS platforms like Manhattan and IBM Sterling with an event-based architecture built for modern commerce, so routing and inventory update in real time rather than through overnight batch jobs. Against modern challengers, the difference is a managed commerce network, a single inventory source of truth, and business-user control over routing without an integrator. Operations teams adjust how orders flow to Capacity using configurable workflows, and the same orchestration engine extends to every other channel and fulfillment partner you connect.

Yes, the Capacity connector runs on Pipe17's event-driven architecture, which propagates each order, fulfillment, and inventory change in real time across multi-region AWS infrastructure with 99.99% uptime and event replay for reliability. Pipe17 is also AI-native: Pippen AI writes automation logic and answers natural-language order questions in production, and the onX-compliant Pipe17 MCP server lets AI agents read and act on Capacity order data safely. Agentic selling channels connect the same way any other channel does.