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When you sell on multiple platforms, manually entering orders from non-native channels like Amazon or Walmart into Cin7 Core is a major operational bottleneck.
If inventory levels aren't perfectly synced between Cin7 Core and all your storefronts, you will inevitably oversell products, leading to unhappy customers and lost revenue.
Connecting Cin7 Core to a 3PL or WMS that doesn't have a pre-built integration often requires clunky CSV file exchanges or expensive custom development work.
| iPaaS & Custom Builds | Legacy OMS | Pipe17 | |
|---|---|---|---|
| Native API-First Connectivity | ✅ | ❌ | ✅ |
| Pre-Built Commerce Connectors | ❌ | ❌ | ✅ |
| Custom Integration Mappings | ✅ | ❌ | ✅ |
| Advanced Order Orchestration | ❌ | ✅ | ✅ |
| Exception Management & Alerts | ❌ | ❌ | ✅ |
| Unified Inventory Management | ❌ | ✅ | ✅ |
| Rapid to Implement & Go-Live | ❌ | ❌ | ✅ |
| Easy to Add / Swap Channels & Flows | ❌ | ❌ | ✅ |
| Low Total Cost of Ownership (TCO) | ❌ | ❌ | ✅ |
No matter where you sell—on Shopify, Amazon, or a B2B platform—Pipe17 automatically routes the orders into Cin7 Core in real time, ready for processing. Process orders 85% faster than manual entry.
Make Cin7 Core your single source of truth for inventory. Stock levels are broadcast to all sales channels in real time, and sales from any channel instantly decrement inventory everywhere. Maintain 99.5% inventory accuracy.
Our extensive library of pre-built fulfillment connectors means you can seamlessly connect Cin7 Core to virtually any logistics partner, automating the entire fulfillment cycle. Onboard new 3PLs in days, not months.
is better with
Pipe17 is a modern order management system (OMS) delivered as an order operations platform that extends Cin7 Core, formerly DEAR Systems, with omnichannel order management and managed connectivity. Cin7 Core stays your system of record for inventory, purchasing, and accounting, while Pipe17 orchestrates the real-time flow of orders and inventory between Cin7 Core and every sales channel, marketplace, and 3PL. Brands process orders 85% faster than manual entry and maintain 99.5% inventory accuracy across channels like Shopify and Amazon.
Cin7 Core is primarily an inventory management and ERP platform with built-in sales-order features, not a full omnichannel order management system. It tracks stock, purchasing, and accounting well, but high-volume multichannel brands usually add a dedicated order management system for real-time order routing across locations, split shipments, ship-from-store, and exception handling. Pipe17 is that modern OMS: it layers omnichannel order orchestration on top of Cin7 Core, while Cin7 Core stays your system of record for inventory.
To keep inventory synced across channels, Pipe17 makes Cin7 Core your master inventory source and broadcasts real-time stock levels to every storefront and marketplace. When stock changes in Cin7 Core, updates push out everywhere; when a sale happens on any channel like Shopify, inventory decrements across all channels, which prevents the overselling that hurts marketplace ratings. Pipe17 also pulls stock counts and adjustments from connected 3PLs like ShipBob back into Cin7 Core, so brands maintain 99.5% inventory accuracy without manual reconciliation.
Pipe17 adds an order orchestration layer on top of Cin7 Core that ingests orders from every channel and routes each one to the right fulfillment location in real time. It automates multi-location routing, order splitting and consolidation, holds, cancellations, and exception alerts, all driven by no-code workflows your operations team owns. It also brings in channels beyond Cin7 Core's native connectors, like TikTok Shop, Temu, Mirakl, and Acenda, so every order lands in Cin7 Core automatically.
To connect Cin7 Core to a third-party logistics provider or warehouse management system, Pipe17 provides a library of pre-built fulfillment connectors, so you can onboard new 3PLs in days, not months. Pipe17 sends orders to fulfillment partners like ShipBob, Radial, and Amazon MCF, then writes shipment confirmations and tracking back to Cin7 Core and the original channel. It also pulls 3PL stock counts into Cin7 Core, replacing the clunky CSV exchanges and custom development that connecting fulfillment partners usually requires.
Pipe17 connects Cin7 Core to your full commerce stack through its managed connector network, routing every order into Cin7 Core in real time:
Pipe17 maintains each connector as channel APIs change, so a marketplace update never breaks your order flow or leaves Cin7 Core out of sync.
Cin7 Core manages inventory, but it does not natively orchestrate omnichannel fulfillment like ship-from-store or buy online, pick up in store (BOPIS). Pipe17 adds that layer: it turns retail locations into fulfillment nodes alongside your warehouses and 3PLs, routing each order to the best location in real time. With Pipe17's StoreOps app and point-of-sale connectors like Shopify POS and Lightspeed, store associates fulfill ship-from-store and BOPIS orders while inventory stays accurate in Cin7 Core.
To sync returns and refunds with Cin7 Core, Pipe17 closes the loop between your returns app and Cin7 Core. It connects returns platforms like Loop and Happy Returns, then writes returns, refunds, and restocked inventory back into Cin7 Core so your stock levels and financial records stay accurate. Returns started on any channel sync automatically, which eliminates the manual reconciliation that throws off inventory counts and delays customer credits across a multichannel operation.
Pipe17 runs real-time, bidirectional data flows between Cin7 Core and your commerce stack:
These flows run both ways at once, so an order placed on Shopify or Amazon and a cancellation entered in Cin7 Core all stay in sync automatically.
Yes, Pipe17 brings AI-driven operations to Cin7 Core. Pippen, Pipe17's AI agent, answers natural-language questions about live orders and inventory and surfaces bottlenecks before they delay fulfillment. AI routing sends each order to the optimal location using real-time inventory, customer proximity, and live weather, with no rules to maintain. Pipe17's MCP server, built on the Order Network eXchange (onX) standard, lets AI clients like Claude and ChatGPT query and act on your Cin7 Core order data directly.
Cin7 Core, formerly DEAR Systems, and Cin7 Omni are two different Cin7 products. Cin7 Core is the inventory and ERP system for product businesses, while Cin7 Omni serves larger retail and wholesale operations. Pipe17 integrates with both: if you run Cin7 Core as your system of record, Pipe17 adds omnichannel order management and connectivity around it, and it connects Cin7 Omni the same way. Choosing the right Cin7 product is your decision; Pipe17 keeps orders and inventory accurate on either one.
Cin7 Core's native connectors move order and inventory data, but they do not orchestrate it, and they hit hard limits. For example, Cin7 Core's native Amazon connector cannot publish product listings, and connectors can break when a channel changes its API. Pipe17 closes these gaps with connectors it manages and maintains for you, plus real-time multi-location order routing and exception handling. Pipe17 is an order operations platform, not an iPaaS or middleware, so you get omnichannel orchestration and inventory accuracy, not just data moving between apps.
Most brands go live with Pipe17 on Cin7 Core in weeks, not the months a legacy order management migration takes. Pre-built connectors mean a sales channel like Shopify or a 3PL like ShipBob connects in days, and operations teams configure routing rules and workflows without code or developer dependency. Pipe17 runs alongside Cin7 Core on multi-region AWS with 99.99% uptime and SOC 2 Type II security, so it scales from growing brands to enterprise operations as you add channels.
No, Pipe17 does not replace Cin7 Core; it extends it. Cin7 Core stays your system of record for inventory, purchasing, and accounting, while Pipe17 adds the real-time order orchestration and managed connectivity native connectors do not provide. Cin7 Core reaches Shopify and Amazon on its own; Pipe17 adds multi-location order routing, resilient managed connectors, and broader marketplace reach like TikTok Shop, so orders and inventory stay accurate as you scale.
The Pipe17 and Cin7 Core integration fits multichannel and omnichannel brands that run Cin7 Core as their inventory and ERP system of record and need to connect it to many channels, marketplaces, and 3PLs without manual work. Pipe17 handles order operations and leaves Cin7 Core's accounting sync to Xero and QuickBooks untouched, so financials keep flowing as they do today. It is built for operations teams scaling across Shopify, Amazon, wholesale, and retail at once, and it scales from growing brands to enterprise operations as you add channels.
