Radial Integration for Enterprise Omnichannel

Pipe17 is the order management and real-time inventory layer that connects Radial fulfillment to the rest of your commerce stack. Orders flow from channels like Shopify and Amazon into Pipe17, which routes shipping requests to Radial and pulls back fulfillments, shipments, and inventory. Instead of building custom integrations to keep Radial aligned with every system, brands rely on Pipe17's managed connectivity and no-code order management software. Radial handles world-class fulfillment, and Pipe17 runs the order operations layer around it.

Radial replaced its custom-built OMS with Pipe17's Order Operations Platform to serve fast-growing brands faster, as the Radial customer story details. Legacy and custom systems were built for single-channel order flow and need developers to change them. A modern order management system runs omnichannel routing and real-time, multi-location inventory from one platform that business users control with drag-and-drop rules. The result is a single system of record across Radial, its clients' channels, and every fulfillment location, without the cost of maintaining custom code.

Pipe17 routes every order to the optimal fulfillment location using real-time inventory, business rules, and order attributes, with Radial as a first-class node alongside your warehouses, stores, and dropship vendors. Its intelligent order routing handles automated splitting and consolidation, mix-cart orders, rejection re-routing, and channel-specific holds, then sends clean shipping requests to Radial. Operations teams configure these rules by drag-and-drop, no developer required. As the Radial customer story shows, 3PLs also use this orchestration for product bundling, kitting, SKU mapping, and transfer order automation across their client base.

Yes, Pipe17 coordinates Radial fulfillment with store fulfillment, dropship vendors, and marketplace orders from a single real-time inventory picture. One order can split across multiple fulfillment types and route automatically, so a brand can fulfill from Radial, ship from a retail store, or hand off to a dropship partner without manual work. With StoreOps, every retail store becomes a fulfillment node for ship-from-store and buy online, pick up in store (BOPIS) alongside Radial. This is the omnichannel orchestration enterprise brands expect, run through one order operations platform.

Yes, Pipe17 maintains one inventory source of truth across Radial, your other fulfillment locations, and every sales channel, updated in real time as events occur rather than on batch syncs. It pulls inventory from Radial using incremental updates for efficiency at scale, then propagates accurate availability to channels like Shopify, Amazon, and Walmart Marketplace. This prevents overselling and underselling, reduces the buffer stock brands hold to stay safe, and eliminates the race conditions and phantom stock swings that come from disconnected systems. You always know what you can sell.

Pipe17 gives you multi-location inventory management across Radial's fulfillment network, your warehouses, retail stores, and dropship partners from one real-time view. It pulls locations and inventory from Radial, including its multi-node network, and maintains a single source of truth so orders route to wherever stock actually sits. Pipe17's real-time inventory control prevents overselling, lowers the safety stock held at each location, and lets you route around a stockout automatically across Radial and every other node in the managed Pipe17 Network. Brands see accurate, location-level availability without manual reconciliation.

Yes, Pipe17 connects Radial to NetSuite and other ERPs like Acumatica and ApparelMagic, syncing orders, inventory, fulfillments, and locations in both directions. A common pattern creates purchase orders and transfer orders in the ERP, automatically sends ASNs to Radial, and pulls receipts back with variance analysis, keeping finance and the warehouse aligned. Returns and RMAs also sync to the ERP for credit memos, refunds, and general-ledger reconciliation. This gives operations and finance one accurate record across Radial, the ERP, and every channel.

Pipe17 connects Radial to 250+ pre-built channels and systems, including Shopify, Amazon, Walmart Marketplace, TikTok Shop, and eBay, through the fully managed Pipe17 Network. Orders from any connected channel flow into Pipe17, get screened and routed, and reach Radial as clean shipping requests, while inventory and fulfillment status flow back to each channel in real time. Adding or swapping a channel is a configuration change, not a custom integration project, so brands scale multi-channel and omnichannel selling with Radial without waiting on engineering. The network is maintained by Pipe17, not your team.

Pipe17 exchanges the full set of order operations data with Radial in both directions. It sends shipping requests, product masters, ASNs, shipping labels, and shipment cancellations to Radial, and pulls back fulfillments, shipments, inventory, locations, receipts, arrivals, and returns. Inventory pulls use incremental updates for efficiency at high volume, and arrivals include compliance documentation. Each record maps into Pipe17's Commerce 360 Data Model™, so the same order, inventory, and fulfillment data stays consistent across Radial, your ERP, and every channel through the managed Pipe17 Network, without custom field mapping for each system.

Pipe17 manages returns and RMAs with Radial as a closed financial loop, not just a status pass-through. It pushes return authorizations to Radial with specific handling requirements and pulls back return and receipt data, then syncs that information to your ERP like NetSuite for credit memos, refunds, restocked inventory, and general-ledger reconciliation. Pipe17 also connects returns apps like Loop and Happy Returns, so the customer-facing return experience stays aligned with the warehouse and finance. Restocked units update real-time inventory automatically, so availability reflects returns as they happen.

Pipe17 is a modern order management system that replaces custom-built and legacy OMS platforms, so going live is a phased migration, not a rip-and-replace: it runs alongside your existing OMS, proves value on live order flow, and takes over on your timeline. Because the Radial connector and channel connectors are pre-built, the connection itself activates in days. Radial used Pipe17 to cut client onboarding from 18 weeks to about one week and reduce integration time from 8 to 12 weeks down to hours, as detailed in the Radial customer story. Operations teams configure the workflows themselves.

Yes, Pipe17 runs on multi-region AWS with 99.99% uptime, an event-driven architecture, and real-time data propagation, so it scales to handle millions of orders a day per organization. This matches the high-volume fulfillment Radial runs for national retailers and global consumer brands, with incremental inventory pulls and event-based updates that stay accurate at peak without batch lag. Pipe17 is SOC 2 Type 2 compliant and supports bring-your-own SSO for enterprise security. Brands reduce integration complexity by 85% and operational costs by 30% while keeping Radial fulfillment synchronized with their enterprise order operations and connected commerce network.

Yes, Pipe17's AI-Native Order Operations Platform brings real-time, agentic operations to the Radial integration. Pippen AI writes automation code and answers natural language questions about orders and inventory in production today, so your team can investigate a Radial shipment or build a routing rule by describing it in plain language. An onX-compliant Pipe17 MCP server connects AI agents to the same order and inventory data, and agentic selling channels plug in like any other channel, no different from Shopify or Amazon. Event-based data keeps Radial fulfillment accurate for both people and agents.

Radial chose Pipe17 to power its Radial Fast Track offering, and the results make the case: client onboarding dropped from 18 weeks to about one week, and Radial launched U.S. operations for retailer White Fox in just 22 days ahead of peak season. For brands, that means faster channel launches, accurate inventory, and omnichannel fulfillment with Radial, run by your operations team instead of developers. Read the Radial customer story for the full breakdown, then book a demo to map your own Radial integration.