Smart & Final serves both restaurants needing bulk quantities and retail customers buying smaller sizes. Managing different pack sizes, case quantities, and pricing through manual EDI creates constant errors and compliance issues.
Restaurant suppliers face strict requirements for nutritional data, allergen information, and food safety documentation. Missing these EDI fields results in rejected shipments and lost foodservice accounts.
Orders route to warehouse stores, restaurant delivery, and retail locations with different requirements. Coordinating these channels manually leads to misrouted shipments and service failures.
| iPaaS & Custom Builds | Legacy OMS | Pipe17 | |
|---|---|---|---|
| Native API-First Connectivity | ✅ | ❌ | ✅ |
| Pre-Built Commerce Connectors | ❌ | ❌ | ✅ |
| Custom Integration Mappings | ✅ | ❌ | ✅ |
| Advanced Order Orchestration | ❌ | ✅ | ✅ |
| Exception Management & Alerts | ❌ | ❌ | ✅ |
| Unified Inventory Management | ❌ | ✅ | ✅ |
| Rapid to Implement & Go-Live | ❌ | ❌ | ✅ |
| Easy to Add / Swap Channels & Flows | ❌ | ❌ | ✅ |
| Low Total Cost of Ownership (TCO) | ❌ | ❌ | ✅ |
Process both bulk foodservice and retail orders automatically with appropriate pricing, packaging, and routing. Pipe17 handles the complexity of serving two distinct markets through one retailer.
Maintain perfect compliance with automated handling of nutritional data, allergen information, and traceability requirements. Never risk a rejected shipment due to missing food safety documentation.
Route orders intelligently based on customer type, location, and service requirements. Optimize fulfillment across warehouse stores, restaurant delivery routes, and retail distribution centers.
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