Staples' business customers require special pricing, custom configurations, and dedicated account management. Manual EDI processing cannot handle contract pricing, blanket POs, and customer-specific requirements without errors.
Orders must route through Staples DCs, vendor drop-ship locations, or direct delivery based on products and customers. Coordinating this complex network manually leads to misrouted shipments and delivery failures.
Business customers expect next-day delivery on office essentials. Missing narrow fulfillment windows due to manual processing results in service failures, penalties, and potential loss of high-value B2B accounts.
| iPaaS & Custom Builds | Legacy OMS | Pipe17 | |
|---|---|---|---|
| Native API-First Connectivity | ✅ | ❌ | ✅ |
| Pre-Built Commerce Connectors | ❌ | ❌ | ✅ |
| Custom Integration Mappings | ✅ | ❌ | ✅ |
| Advanced Order Orchestration | ❌ | ✅ | ✅ |
| Exception Management & Alerts | ❌ | ❌ | ✅ |
| Unified Inventory Management | ❌ | ✅ | ✅ |
| Rapid to Implement & Go-Live | ❌ | ❌ | ✅ |
| Easy to Add / Swap Channels & Flows | ❌ | ❌ | ✅ |
| Low Total Cost of Ownership (TCO) | ❌ | ❌ | ✅ |
Automatically process complex business orders with contract pricing, special terms, and customer requirements. Pipe17 handles blanket POs, scheduled releases, and custom configurations without manual intervention.
Route orders optimally across your fulfillment network based on inventory, geography, and service requirements. Meet next-day delivery commitments while minimizing shipping costs and complexity.
Monitor performance metrics in real-time to maintain preferred vendor status. Track on-time delivery, fill rates, and EDI compliance across all Staples channels before issues impact your partnership.
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