Order Operations Built for What's Next

Unifying connectivity and order management into one enterprise-grade platform.

Recognized by customers, partners, and industry organizations

Shopify Premier Partner Badge
Amazon technology partner of the year award winner
Best Enterprise TikTok Shop Integration Award for Pipe17
G2 logo representing Pipe17's Omnichannel Commerce High Performer position on the G2 Grid
Commerce Operations Foundation horizontal logo
The Lead, The Leading 100 svg logo

Pipe17 Was Created for a Simple Reason

Enterprise-grade order operations used to be reserved for the biggest companies. Pipe17 exists to give fast-growing brands and 3PLs the same standard.

Our mission

Unify Commerce Operations

What we do

Automate everything after the buy button: orders, inventory, fulfillment, and returns across every channel, warehouse, and back-office system.

How we do it

Connectivity and order management on one Order Operations Platform, open to operations teams and AI agents alike.

Why the Name Pipe17?

“Pipe”

Connotes the smooth flow of orders (and associated data) through the connections that link sellers with their marketplaces, fulfillment providers, and back office systems.

“17”

Invokes Brodmann Area 17, a neurological mapping of the brain, which is a highly specialized part of the visual cortex that excels at processing moving objects and pattern recognition.

Meet Our Leadership Team

Pipe17’s leadership team collectively brings deep expertise—gleaned from both SaaS startup and Fortune 100 company leadership—in cloud software, composable commerce software, big data, business process automation, and data integration.

Mo Afshar photo

Mo Afshar

Co-Founder I CEO

Dave Shaffer

Co-Founder I Head of Product

John Shao

Co-Founder | Chief Technology Officer

Kelly Goetsch

President

Anand Kothari photo

Anand Kothari

SVP, Product and Engineering

Brad Habansky photo

Brad Habansky

Chief Sales Officer

Kristina Dudley photo

Kristina Dudley

VP of Marketing

Tim Morse

SVP, Partnerships and BD

A Brief History of Pipe17

Pipe17 was founded by enterprise software veterans who kept hearing the same complaint from fast-growing brands. Adding a sales channel was easy. Running the operation behind it was not. Every step since has been about closing that gap.

Founded in 2019

We started with connectivity. Brands and fulfillment providers were stitching sales channels, warehouses, and back-office systems together with custom code and consultants. We answered with pre-built, no-code connectors, managed by Pipe17, that keep those systems in sync with no engineering lift.

2021-2023

Connectivity alone does not run an operation. With orders, inventory, and fulfillment data already flowing through one network, we built modern order management on top of it: order routing, inventory sync, holds, exceptions, and returns. Connectivity and order management together automate the common workflows associated with order operations.

2024-Today

We brought connectivity and order management together as the Order Operations Platform for brands and 3PLs, and extended it to the store with Pipe17 StoreOps and to delivery dates with Order Promising. Then AI agents arrived. We introduced Pippen, shipped the first Model Context Protocol (MCP) server built for order management, and co-founded the Commerce Operations Foundation behind the open Order Network eXchange (onX) standard.

Future

AI agents will buy, track, and service orders on behalf of customers, and the operation behind every order will need to serve people and agents at once. That takes three things: connectivity that reaches every system, order management that decides and acts on every order, and open standards that let agents work with both. We are building all three as one platform. Our vision is effortless operations for the agentic commerce era.

Featured in leading news outlets

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