Pipe17 Technology
Pipe17 technology future-proofs your ecommerce business with our unique combination of hub-and-spoke architecture, commerce data modeling, touchless automation, and fast cloud delivery.
Join the Composable Commerce revolution!
Our modern headless architecture delivers the flexibility and agility that today’s ecommerce landscape demands. Say goodbye to the rigid, monolithic ecommerce systems of the past. Open and cloud-native, Pipe17 delivers the freedom to select best-of-breed solutions while protecting your existing technology investments.
Proud Member of the MACH Alliance
Technology Designed for Omnichannel Commerce
Pipe17’s hub-and-spoke architecture is purpose built to centralize and automate order-to-fulfillment processing for omnichannel selling. It uniquely connects front end order sources to fulfillment centers and back-office applications like ERP, quickly and painlessly in the cloud. Pippen, our order operations AI assistant, helps ecommerce businesses—from merchants and brands to 3PLs and SaaS providers—simplify and streamline their omnichannel order operations.
- Automates order workflows with intelligent optimization
- Synchronizes order and inventory status across all channels
- Slashes fulfillment costs by eliminating order errors and manual work
- SaaS delivery means it’s always on and always up-to-date
- Saves time and money using smart, pre-configured integrations
- Makes it easy to add channels or switch vendors at any time
Hub-and-Spoke Architecture
A headless, composable technology framework for modern ecommerce.
- Uniquely connects selling channels with fulfillment centers and back-office applications
- Streamlines omnichannel order-to-fulfillment workflows
- Aligns data across channels, systems, and applications
- Easily add, swap, or remove “spokes” to eliminate vendor lock-in
Future-proof your business
Flexibility and agility
Support the selection of best-of-breed solutions
Protect existing technology investments
Order Cloud
Our SaaS delivery model that seamlessly aligns all order sources, fulfillment providers, and back-office systems.
- Pipe17’s Order Cloud is purpose-built for the omnichannel ecommerce technology ecosystem
- Operates at the speed of transactions with low latency and straight through processing
- Isolates customer data in multi-merchant or multi-brand environments
Always-on reliability and high availability
Always up-to-date with the latest functionality
Elastic scalability to support business growth
Canonical Data Model
Our proprietary model standardizes and maps commerce data types across all channels and applications.
- Handles cross-application commerce data management seamlessly and error-free
- Enables rich order data ingestion and normalization via connectors
- Supports omnichannel SKU, shipping method, and custom field mapping
A single, communicable format for all commerce data
Synchronize all commerce data types across all channels
Simplify handoffs between channels and apps to avoid errors
Ensure that new channels and apps are immediately operational
Commerce Aware Integrations
The largest library of smart, no-code ecommerce connectors that work seamlessly with each other.
- Configuration only; all data normalization occurs at the end points rather than in between applications
- No-code approach eliminates the need for custom development
- Add or switch connectors easily because custom configuration is not laborious
Easy to implement: go-live quicker
Easy to integrate: no technical expertise required
Save time and money: no upfront IT projects or ongoing maintenance
Open API
Straight REST APIs to integrate any custom software or solutions your business requires.
- Expand and extend order operations functionality to fit any use case
- Call our open API from a REST client in any language you prefer
- Pipe17 available to scope custom integration projects, as needed
Keep your homegrown or custom ecommerce tools of choice
Integrate Pipe17 seamlessly into your entire technology stack
Connect to every application in the Pipe17 connector catalog
Data Streaming
Modeled data can be effortlessly streamed out of Pipe17 for analytics and reporting.
- Stream data to popular BI and analytics tools, data lakes, repositories, and warehouses
- Standardized on JSON format for easy storage, search and transaction processing
- No data manipulation or engineering required
Keep your preferred analytics and reporting tools
Analyze anything, quickly and accurately
Make data-driven decisions to continuously improve efficiencies and lower costs
Automation Engine
Orders-to-anywhere orchestration that is touchless and error-free with intelligent automation.
- Understands order state to support holds, splits, bundles, kits, returns and more
- Routes orders to fulfillment by SKU, location, channel, tag and many more filters
- Syncs orders, fulfillments, returns, inventory, and products across channels and apps in real-time
- Syncs receipts, transfers, POs, and settlements with back-office ERPs like NetSuite
Replace manual facilitation headaches with rules-based automation
Optimize order flow efficiencies across all channels and providers
Slash fulfillment costs while exceeding customer satisfaction goals
Operational Monitoring
View and manage omnichannel order status via a clean and simple UI, API calls, or webhooks.
- Monitors end-to-end order flows 24/7 with exception-based, actionable alerting
- Notifies instantly about problems requiring human intervention
- Displays underlying transaction information on any data component using “View JSON” feature
Enjoy liveops visibility of orders from any source, all in one place
Solve problems before they become a customer complaint
Simple, merchant friendly interface with 1-click access to all the underlying data
Privacy and Security
Features include end-to-end data encryption at rest and in flight, penetration tests, vulnerability scans, and physical security.
- Runs on AWS, the gold standard of cloud delivery
- Compliant with all major security protocols, including SOC 2 Type 2 and GDPR
- Fortified with up-to-date protection against malicious activity including adhereing to the highest data access and security protocols for our employees
- Passes strict Amazon Marketplace security audits and have regular 3rd party security audits performed
Enterprise-grade controls strong enough for the largest brands
Protect critical customer PII, order, and financial data across all touchpoints
Business continuity and disaster recovery in case of incident
The Power of Composable Order Operations
Join the Composable Commerce revolution!
Our modern headless architecture delivers the flexibility and agility that today’s ecommerce landscape demands. Say goodbye to the rigid, monolithic ecommerce systems of the past. Open and cloud-native, Pipe17 delivers the freedom to select best-of-breed solutions while protecting your existing technology investments.
Proud Member of the MACH Alliance
