AI for Ecommerce Operations
Designed to help ecommerce businesses—from merchants and brands to 3PLs and SaaS providers—simplify and streamline their omnichannel order operations.
Meet Pippen
Your AI Ecommerce Operations Assistant
Pippen has been meticulously trained on Pipe17’s canonical commerce data model, connector data models, and thousands of order operations best practices, and is ready to help you:
- Increase operational efficiency
- Enhance decision-making
- Eliminate errors and manual work
- Seamlessly grow and scale
Artificial Intelligence by Pipe17
Paving the way for a new era of intelligent, efficient, and scalable ecommerce operations.
Generative AI
Conversational interface to your personal ecommerce operations manager.
Machine Learning
Continuously enhances error and exception detection, notification, and resolution.
Big Data Analysis
Extracts insights from your transactional data to improve efficiency and decision-making
Intelligent Algorithms
Automates your omnichannel order, fulfillment, inventory, product, and return flows
“Pipe17 has let us dramatically reduce our inventory costs and dependency on manual processes. With their Pippen AI assistant, we can now easily adjust Pipe17 to deal with last minute process changes. It’s like having another person on the operations team.”
Victoria Scott | Business Operations Leader @ MaryRuth Organics
Create Order Routing Rules
Create precise order routing logic quicker and more intuitively than ever before.
Tell Pippen what order conditions you want and the fulfillment destinations to prioritize for routing, and Pippen will configure a new order routing rule in seconds.
"If an order contains a product whose name starts with 'closeout' or 'clearance' route the entire order, never split it, to our Infoplus warehouse."
"Send TikTok Shop orders to Amazon MCF, if Amazon doesn't have inventory send the order to RyderShip or UNIS based on which is closest to the customer."
Create Order HoldS
Configure detailed order holds and modifications in seconds.
Have any, or many, buyer cancellation windows you have to follow? What about fraud prevention policies for large orders or suspicious purchases? Chat with Pippen and setup order holds and modifications with just a simple sentence.
"Require manual review for any commercetools orders greater than $500 before processing to fulfillment."
"Hold Walmart Marketplace orders for 60 minutes, and hold Etsy orders for 45 minutes then release to fulfillment."
"If any Salesforce Commerce Cloud or Shopify Plus orders have a tag that contains 'decline' then cancel the order."
“Pippen simplifies data engineering and eliminates our reliance on Data Engineers. We can input natural language commands, and Pippen interprets those inputs to create automation rules and custom integration mappings with prebuilt connectors.”
Scott Lux | EVP Global Ecommerce and Technology @ Esprit
Generate Custom Mappings
Configuring custom omnichannel integrations has never been easier.
Describe your custom mapping requirements in natural language, and Pippen will generate and apply JavaScript code to perfectly execute your custom integration mapping.
"If a Shopify order includes the 'test' tag, then set the NetSuite sales record field 'Test' to 'Yes'.
"If an order does not have a first name, set the first name equal to Amazon FBA."
Remove any emojis, and other non-alphanumeric characters, from first and last name fields.
Explain Custom Mappings
Understand custom integration mappings without needing technical assistance.
Prompt Pippen to explain any custom mapping, and you’ll receive a natural language description of what the mappings does along with illustrative examples that show the mappings output based on different inputs.
LEARN MORE ABOUT PIPE17 AI
Envisioning the Future of AI-Driven Order Operations
Explore the future of AI-powered order operations with insights from Pipe17’s co-founder. Learn how artificial intelligence will transform ecommerce operations for brands, merchants, 3PLs, and SaaS providers.
Introducing Pippen: Your AI Ecommerce Operations Assistant by Pipe17
Discover how Pipe17’s latest generative AI features streamline order operations with fast omnichannel integration configuration and easy automation rule creation. Revolutionize your ecommerce operations today.
