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Pipe17 connects you to each retailer’s EDI program and orchestrates every retail purchase order from the same live inventory as your DTC and marketplace orders. One count for every channel.
The Problem
Retail EDI starts with a trading partner’s mandate: which documents you send, in what format, on what timing, all settled before the first order ships. Trading partners are the retailers, grocers, and marketplaces on the other side of every EDI connection. Each one runs its own retail program, the rules its suppliers ship and bill by. The trouble lands in four places.
Every retailer publishes its own document set, field rules, and acknowledgment windows. Meeting one program says nothing about the next.
A late ship notice (856) or a mis-keyed invoice (810) becomes a chargeback or a falling scorecard before finance knows why.
Retail orders draw on one count and DTC orders on another. The 846 inventory feed promises retailers stock your storefront already sold.
Documents move, but nobody can see whether the order behind them actually shipped, invoiced, and reconciled.
The Solution
EDI integration services from Pipe17 mean you do not build or staff EDI yourself. Pipe17 operates the connections for each retailer program, inside the same platform that runs your DTC, marketplace, and agentic orders.
Retail programs you run through SPS Commerce or another EDI provider stay in place, with Pipe17 connected to that provider.
On managed EDI, Pipe17 handles the core X12 documents behind a retail program, mapped and tested per retailer:
The retailer’s purchase order lands in Pipe17 as an order, ready to route.
The acknowledgment goes back inside the retailer’s window, accepted or adjusted.
Pipe17 receives a retailer’s purchase order change and confirms receipt with a 997.
The advance ship notice (ASN) cuts from what shipped, not what was planned.
The invoice follows the shipment so billing matches reality.
Functional acknowledgments confirm every exchange, both directions.
Inventory advice reports your available stock to each retailer.
The shipping request goes out to the 3PL’s warehouse and the fulfillment confirmation comes back.
With Pipe17, EDI automation does not stop at the document. Every 850 becomes an order in the same order operations as the rest of your channels, with a single inventory source of truth behind retail and DTC alike. When EDI runs apart from order operations, the scorecard stays green while the warehouse never hears about the order.
Documents pass compliance checks while the operational questions go unanswered. Inventory commitments drift, the 856 waits on a warehouse nobody alerted, and finance reconciles retail orders by hand in a second system.
Stock committed to a retail order comes out of the same count your storefront sells from, and availability is promised once and honored everywhere. The warehouse gets the pick before the 856 is due. A missed acknowledgment reaches the person who owns that retailer program, and retail invoices post with the rest of your revenue.
Your ERP stays the system of record while Pipe17 moves the documents and the orders between it and your trading partners. Purchase orders post where your team works them, and acknowledgments, ship notices, and invoices write back without anyone rekeying a document.
For NetSuite EDI integration, each 850 posts as a sales order in NetSuite and the 810 goes back from the invoice your finance team books there.
If SPS Commerce or another EDI provider posts your retail orders into your ERP, Pipe17 picks them up from the ERP.
Brands and 3PLs on Pipe17 ship to retailers from big-box and grocery through marketplaces and specialty chains.
B2B EDI is how wholesale transacts: the retailer sends the purchase order, and your margin depends on meeting the program.
Every client you onboard brings its trading partners with it, and they expect their documents from the first day you ship.
Pipe17’s managed EDI is not offered as a standalone solution.
EDI runs as part of the Order Operations Platform, not beside it. Pipe17 adds each trading partner as one more channel through the same inventory, routing, and exception engines as your other orders.
Pre-built integrations to common storefronts, marketplaces, ERPs, and 3PLs.
See what Pipe17 connects toOne interface and data model for reading and writing across every connected system.
Build on the Unified APIThe open standard for how AI agents work with orders, inventory, and fulfillment.
Meet the onX standardEDI integration services are the managed work of connecting you to retailers over EDI. That covers the trading-partner connections, document translation, and mapping. Pipe17 provides them inside the Order Operations Platform, alongside the orders those documents represent.
Pipe17 turns the retailer’s purchase order (850) into an order, posts it to your ERP, and sends it to your warehouse or 3PL for picking. Along the way, Pipe17 returns the acknowledgment (855) to the retailer, the ship notice (856) once the shipment is confirmed, and the invoice (810) that closes the order.
Yes, Pipe17 runs EDI purchase orders and DTC orders from one inventory count across your warehouses and 3PLs, and each retailer’s 846 reports from that same count. You choose whether your ERP, WMS, or 3PL owns each location’s count, and Pipe17 keeps every other connected system reconciled to it.
Yes, Pipe17 publishes inventory availability to retail programs as outbound EDI 846 documents on the retailer’s schedule, whether that is immediate, updates-only, or a full daily feed. The feed is built from live inventory across your locations and shows the retailer what you can promise.
Pipe17 provides GS1-128 (UCC-128) carton label data for EDI orders through its API, one request per carton. Your warehouse or 3PL requests each label and applies it to the carton. Label support is scoped per retailer program.
Pipe17 handles the technical work with the retailer’s EDI team: the trading-partner setup, mapping each document to the retailer’s specifications, test exchanges for the retailer to approve, and the switch to live orders. Your part is the introduction to that team, your vendor details, sample documents, and the product list you sell to the retailer. The work is scoped per retailer connection.
Yes, Pipe17 connects to SPS Commerce, directly or through the ERP that SPS posts your retail orders into. Retail programs you already run through SPS keep working while Pipe17 turns their documents into orders and routes them with the rest of your channels. You keep the trading-partner relationships you have and gain the order operations behind them.
Yes, Pipe17 connects by API to dropship platforms that some retailers run in place of EDI, including Rithum and Logicbroker. Those retailers need no EDI mapping, and their orders share the inventory count and routing rules of your EDI and DTC orders.
You do not have to replace your current OMS or EDI tool to start on Pipe17. Your EDI provider can stay in place, with Pipe17 connected to it or to the ERP it posts orders into. Pipe17 takes over order management from your OMS one channel or retail program at a time, in the sequence you choose.
With managed EDI, Pipe17 is your EDI provider, and you need no separate Value Added Network (VAN) contract and pay no per-document VAN charges. Where a retailer connects over a VAN, that connection runs through Pipe17’s managed service rather than a contract you hold. You can also keep a current provider such as SPS Commerce, with Pipe17 working alongside it.
Yes, a 3PL on Pipe17 gives each client brand its own trading-partner connections and order flows, keeping every client’s programs and data separate.
