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Are you still copy-pasting order details into spreadsheets or your ERP? Manually updating tracking numbers and inventory counts? It's slow, expensive, and a direct path to fulfillment errors.
Overselling hot products because inventory didn't update fast enough from your warehouse. Or, showing "out of stock" when you actually have units available at another location.
Managing sales from Amazon, Walmart, and Shopify in separate tabs creates operational chaos. Without connected operations, it's impossible to get a clear view of your business performance.
| iPaaS & Custom Builds | Legacy OMS | Pipe17 | |
|---|---|---|---|
| Commerce Connectivity | ✅ | ❌ | ✅ |
| Order Orchestration & Management | ❌ | ✅ | ✅ |
| Time to Implement & Go-Live | 4+ Months | 8+ Months | 1 Month |
| Total Cost of Ownership (TCO) | 💲💲💲 | 💲💲💲 | 💲 |
Connect Shopify to your 3PLs, marketplaces and ERP in minutes, not months. Our pre-configured connectors and omni-directional data flows eliminate manual data entry, freeing your team to focus on growth, not copy-pasting.
Get a single, real-time view of your orders and inventory across all channels. We ensure every system, from Shopify and Amazon to your WMS and ERP, has accurate and real-time information, ending overselling and fulfillment errors for good.
Move faster and adapt to any challenge. Handle complex logic like multi-location order routing, returns automation, and financial reconciliation with ease. Our adaptable platform gives you back control of your operations, handles tax remittance and scales seamlessly as your business grows and changes.
is better with
No, Shopify includes order and inventory tools built for its storefront, but not a full order management system for enterprise operations. Pipe17 fills that gap as an AI-native order management system on top of Shopify, and most brands add it once they sell across multiple channels, ship from more than one location or 3PL, or connect an ERP. It adds:
Enterprise brands like e.l.f. Beauty run their Shopify storefronts, ERP, and marketplaces through Pipe17.
Pipe17 recommends judging a Shopify order management system (also called order management software, or an OMS) on how well it extends Shopify across enterprise operations:
Pipe17 covers all five as an AI-native OMS that works alongside Shopify.
Pipe17 prevents overselling by giving Shopify brands one real-time inventory management layer across every Shopify location, POS, warehouse, 3PL, and marketplace, so one number drives what each channel can sell. When the same stock sells on Shopify, Amazon, and other channels, availability updates everywhere within seconds. It extends Shopify's multi-location inventory by:
e.l.f. Beauty runs Shopify inventory across multiple 3PLs and SAP on Pipe17, with returns that restock at the correct locations.
Pipe17 syncs Shopify orders and inventory with marketplaces like Amazon, Walmart Marketplace, TikTok Shop, and eBay, managing every order in one order management system regardless of where it was placed. To Pipe17 a new channel is just another order source, so you can add marketplaces without rebuilding fulfillment, while a shared inventory picture keeps each channel accurate at the same time. Orders then route automatically to the right warehouse, store, or 3PL.
Pipe17 connects Shopify to NetSuite, Acumatica, and other ERPs with pre-built, managed connectors that sync orders, inventory, products, and customers both ways. Orders captured in Shopify post to the ERP for financials, while master catalog and stock push back to Shopify, and phone or B2B orders entered in the ERP flow into Shopify too. Every connector is part of Pipe17's managed commerce network, normalized through the Commerce 360 Data Model™ and maintained as partner APIs change. The same order data can also stream to a data lake like Snowflake or Amazon S3 for BI.
Pipe17 connects Shopify, Shopify POS, and Shopify B2B to 3PLs and warehouse systems with pre-built, managed connectors, sending each order to the right fulfillment partner and writing shipments and inventory back to Shopify automatically. It supports systems like Amazon MCF, UNIS, and Logiwa, and can route across several providers at once for split or multi-location fulfillment. Because Pipe17 maintains the connectors, your Shopify integrations keep working when a partner changes its API.
Pipe17 adds order routing and orchestration on top of Shopify, automatically sending every order to the best warehouse, store, or 3PL based on real-time inventory, customer location, cost, and SLA. It can:
Rules are drag-and-drop, so operations teams change logic without engineering.
Pipe17 reconciles Shopify Payouts automatically, pulling each payout with its orders, fees, and refunds and matching them to your ERP or general ledger. It posts to NetSuite, QuickBooks Online, and other systems, triggers refunds from approved credit memos, and ingests Shopify's channel_liable field so your books record accurate marketplace-facilitator tax. Enterprise brand e.l.f. Beauty automated a settlement reconciliation that had consumed 20 to 80 hours per reporting cycle.
Pipe17 handles Shopify returns as a closed financial loop, not just a returns app. It pulls return requests from Shopify, runs the RMA in your ERP or WMS, and syncs the outcome back for credit memos, refunds, restocked inventory, and ledger reconciliation in systems like NetSuite. It also connects Shopify returns apps like Loop and Happy Returns, so a Shopify shopper's return flows straight into your back office and restocked units re-enter live inventory.
Pipe17 replaces legacy and custom-built order management systems like Manhattan and Sterling behind Shopify, and it migrates on your timeline. Run it as a connectivity layer around your current system of record, as the system of record itself, or as a hybrid, shifting functionality over as you prove value.
With pre-built connectors and no-code workflows, the Shopify connector activates in days and most brands go live in about a month, not the multi-year timelines legacy OMS replacements require. Pipe17 runs event-driven on multi-region AWS and is SOC 2 Type II certified. Aterian replaced an in-house OMS and cut total cost of ownership by up to 85%.
Pipe17 turns Shopify POS stores into fulfillment nodes for ship-from-store and buy online, pick up in store (BOPIS), on one inventory layer that bridges in-store and online. The StoreOps app gives store associates pick, pack, and handoff workflows, while order routing decides when a store should fulfill based on proximity, cost, and stock. In fact, Shopify's largest POS customer is powered by Pipe17. In-store returns for online orders and cross-channel refunds are handled automatically, which reduces inventory discrepancies across stores, online, and warehouses.
Pipe17 makes a Shopify store ready for agentic commerce as an AI-native platform. The Pipe17 MCP server is the first Model Context Protocol server purpose-built for order operations, letting your team query Shopify orders, inventory, and exceptions in natural language inside Claude, ChatGPT, or Gemini. Pippen, Pipe17's AI-driven operations assistant, writes automation logic and answers order questions. Agentic and AI selling surfaces connect as just another channel, no different from Shopify or Amazon.
Pipe17 is an AI-native Order Operations (OrderOps) Platform that runs your Shopify operations after the buy button. It pairs managed connectivity with a modern order management system, so orders, inventory, fulfillment, and returns flow automatically between Shopify and your marketplaces, 3PLs, WMS, and ERP. Operations teams configure routing and workflows without code, and Pipe17 maintains every connector. It is built for enterprise brands and 3PLs, not a single-purpose Shopify app.
Yes, Pipe17 is a Shopify Premier Partner and works across Shopify Plus, Shopify POS, and Shopify B2B from one platform. For Plus merchants it handles the enterprise work the platform alone does not: ERP integration, multi-3PL order routing, omnichannel inventory, and finance reconciliation across one or many stores. Consumer-products company Aterian routes orders from Shopify Plus and TikTok Shop to multiple 3PLs and reconciles inventory in Acumatica, going live in under 90 days.
Yes, Pipe17 runs multiple Shopify stores, international storefronts using Shopify Markets, and Shopify B2B from one platform with a single real-time inventory picture. SKU maps link different SKU names across stores and channels as the same product, so a sale or restock anywhere updates availability everywhere, and routing rules can differ per store while drawing on shared stock. Made In operates Shopify storefronts for the US, Canada, and the UK and centralizes those international order flows in Pipe17.
