| iPaaS & Custom Builds | Legacy OMS | Pipe17 | |
|---|---|---|---|
| Native API-First Connectivity | ✅ | ❌ | ✅ |
| Pre-Configured Commerce Connectors | ❌ | ❌ | ✅ |
| Custom Integration Mappings | ✅ | ❌ | ✅ |
| Advanced Order Orchestration | ❌ | ✅ | ✅ |
| Exception Management & Alerts | ❌ | ❌ | ✅ |
| Unified Inventory Management | ❌ | ✅ | ✅ |
| Rapid to Implement & Go-Live | ❌ | ❌ | ✅ |
| Easy to Add / Swap Channels & Flows | ❌ | ❌ | ✅ |
| Low Total Cost of Ownership (TCO) | ❌ | ❌ | ✅ |
Pipe17 opens a Priority sales order for each order your stores and marketplaces take, and a cancellation made in Pipe17 reaches the matching Priority order.
Every store and marketplace sells against the inventory in your Priority warehouses, which Pipe17 turns into one accurate count.
Pipe17 returns tracking from Priority warehouses to the channel that sold the order and posts your 3PLs' shipments to Priority.
is better with
Yes, Pipe17 integrates with Priority ERP from Priority Software through the Priority REST API, on a connection Pipe17 sets up and maintains. Pipe17 creates Priority sales orders from your stores and marketplaces, sends cancellations, and takes in orders entered in Priority. It brings back Priority's warehouses, inventory, shipments, and tracking, and Priority stays your system of record.
Pipe17 is the order management system (OMS) beside Priority ERP. Priority keeps the financials and warehouse records, while Pipe17 takes in orders from every channel and decides whether a Priority warehouse or a 3PL ships each one. Pipe17 replaces the iPaaS and legacy OMS that would otherwise split those jobs.
With Shopify and Priority ERP both connected to Pipe17, each Shopify order becomes a Priority sales order, and Shopify sells against the inventory Priority reports. When a Priority warehouse ships the order, the tracking number goes back to Shopify. Filters by order source or tag decide which Shopify orders go to Priority.
Pipe17 pulls orders from Amazon and other marketplaces and creates each one as a sales order in Priority ERP, beside orders from your own stores. Every channel sells against the inventory Priority reports, and tracking from the Priority warehouse goes back to the marketplace that sold the item. A channel you add later sends its orders to Priority the same way.
The inventory Priority ERP reports for each warehouse reaches your sales channels after Pipe17 turns it into the count each store and marketplace can sell. Inventory at your 3PLs adds to that count, giving channels everything you can ship. Channel buffers and safety stock you set in Pipe17 apply before a count reaches a channel, and you decide which SKUs the sync covers.
Connect the 3PL to Pipe17, and Pipe17 posts each shipment the 3PL makes to Priority ERP as a fulfillment on the matching sales order. Your routing rules decide which orders the 3PL ships and which ship from Priority warehouses. Pipe17 connects 3PLs such as ShipBob and Radial, and every 3PL's shipments post to Priority the same way.
A shipping request is Pipe17's record of a shipment that Priority ERP creates for an order from Pipe17, logged at the Priority warehouse that will ship it. When the shipment leaves, it becomes a fulfillment with a tracking number. Your team follows both stages in Pipe17 without signing in to Priority, and the tracking number reaches the channel where the customer bought.
Pipe17 connects to Priority ERP over the Priority REST API, using a Priority API user and password plus your Priority API URL. Your Priority administrator creates the API user and gives it access to the forms the connector reads and writes, such as warehouses and orders. Pipe17 support then sets up the connection with you and turns on the order, inventory, shipping request, and fulfillment flows.
Yes, AI agents using the Model Context Protocol (MCP) see the orders Pipe17 sends to Priority ERP and the inventory Priority reports, once connected to the Pipe17 MCP Server. An agent finds an order, checks whether it has shipped, or reads a SKU's inventory at a Priority warehouse. AI Controls let admins decide whether outside agents connect at all. Pippen, Pipe17's AI agent, answers the same questions inside Pipe17.