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When your logistics provider offers multiple transportation modes alongside fulfillment, coordinating the right option for each order across your commerce stack requires intelligent, automated integration.
Orders moving through an integrated logistics network need cancellation signals to arrive in real time. Without automated connectivity, cancellation requests can arrive after goods have already shipped.
Coordinating inbound supplier shipments, warehouse receiving, and outbound fulfillment across a single logistics partner requires a connected view that spans your ERP, sales channels, and the logistics network.
| iPaaS & Custom Builds | Legacy OMS | Pipe17 | |
|---|---|---|---|
| Native API-First Connectivity | ✅ | ❌ | ✅ |
| Pre-Built Commerce Connectors | ❌ | ❌ | ✅ |
| Custom Integration Mappings | ✅ | ❌ | ✅ |
| Advanced Order Orchestration | ❌ | ✅ | ✅ |
| Exception Management & Alerts | ❌ | ❌ | ✅ |
| Unified Inventory Management | ❌ | ✅ | ✅ |
| Rapid to Implement & Go-Live | ❌ | ❌ | ✅ |
| Easy to Add / Swap Channels & Flows | ❌ | ❌ | ✅ |
| Low Total Cost of Ownership (TCO) | ❌ | ❌ | ✅ |
Route orders from any sales channel to ITS automatically with the right transportation and fulfillment instructions. Eliminate manual order handoffs and reduce processing time.
Send and receive cancellation signals in real time across your entire logistics chain. Stop orders before they ship and prevent unnecessary transportation and handling costs.
Track inventory and shipments through every stage, from inbound supplier deliveries through warehouse receiving to outbound fulfillment. Maintain accurate stock levels across all connected systems.
is better with
Pipe17 is a modern order management system that connects ITS Logistics to your sales channels, ERP, and the rest of your commerce stack through a managed, pre-built connector that Pipe17 builds and maintains. ITS Logistics is a third-party logistics provider offering warehousing, fulfillment, and multi-mode transportation, and Pipe17 coordinates all of it from one platform. Orders, fulfillments, inventory, products, locations, ASNs, receipts, returns, and cancellations move automatically between ITS and systems like Shopify, Amazon, and NetSuite, so your team never writes or supports custom integration code.
Pipe17 runs bidirectional data flows that keep transportation and fulfillment in step with the rest of your operations. Outbound, Pipe17 sends new orders, product and item master records, return authorizations (RMAs), and Advanced Shipping Notices (ASNs) for inbound supplier deliveries to ITS Logistics. Inbound, it pulls fulfillment confirmations, warehouse locations, real-time inventory updates, receipts, processed returns, and shipment cancellation confirmations. Every record normalizes into one shared data model, giving your operations team a single source of truth for order management and inventory across every connected channel and warehouse.
Yes, Pipe17 routes orders to ITS Logistics automatically from any connected channel, with the right transportation and fulfillment instructions attached. Intelligent order routing evaluates real-time conditions and business rules to send each order to the optimal location, then splits or consolidates line items when an order spans multiple warehouses or fulfillment partners. Orders from Shopify, Amazon, and TikTok Shop reach ITS without manual handoffs, and operations teams configure routing rules with drag-and-drop controls, no developer required.
Pipe17 keeps one real-time inventory picture across ITS Logistics warehouses, your other fulfillment locations, and every sales channel. As stock levels change at ITS, Pipe17 syncs them through an event-based architecture so availability stays current, not batched overnight. That real-time inventory management prevents overselling and underselling, reduces the buffer stock you hold to cover sync gaps, and keeps marketplaces like Amazon and Walmart Marketplace showing accurate quantities. When you add a second 3PL or warehouse, it joins the same unified inventory view automatically.
Yes, Pipe17 sends cancellation requests to ITS Logistics in real time and receives confirmation once a shipment is cancelled, so you can stop an order before it leaves the warehouse and avoid unnecessary transportation and handling costs. Because cancellation depends on where the order sits in ITS's fulfillment process, Pipe17 always records the outcome and keeps order status accurate across channels and ERPs like Shopify and NetSuite. Holds, cancellations, and order modifications are built into Pipe17, not bolted on through custom scripts.
Pipe17 automates the full inbound and reverse-logistics loop with ITS Logistics. For inbound supply, Pipe17 sends Advanced Shipping Notices (ASNs) so ITS's receiving team is prepared, then pulls receipt confirmations back to update inventory and trigger downstream allocation. For returns, Pipe17 sends a return merchandise authorization (RMA) to ITS when a customer starts a return, then records the processed return once ITS receives the item so you can complete the refund or exchange. Dedicated returns platforms like Loop and Happy Returns plug into the same workflow.
Pipe17 is a modern order management platform that replaces legacy OMS and custom-built integrations, and most teams adopt it through phased migration rather than a single cutover. Pipe17 runs alongside your current systems, proves out order routing and inventory management with ITS Logistics, then takes on more of the workload on your timeline. The ITS connector itself is pre-built and managed by Pipe17, so activating it is typically a matter of days once credentials and warehouse locations are in place. Most brands go live in weeks, not the many months a legacy OMS implementation takes.
Pipe17 is a full, AI-native order management system, and the ITS Logistics connector is one part of it. Beyond moving data, Pipe17 orchestrates orders, inventory, products, and exceptions across your whole stack: intelligent order routing, a single real-time inventory source of truth, no-code workflow automation, and exception handling that legacy systems need custom code to match. It runs on an event-based architecture on multi-region AWS for real-time accuracy and 99.99% uptime, and AI-driven operations add Pippen AI for natural-language order queries plus an MCP server that opens your operations to AI agents. You get connectivity and order management in one platform.
