Kathleen has been an Ecommerce Operations Leader for 20+ years, helping dozens of companies set up the right backend processes.
In this blog post series, Pipe17 shares best practices and easy to follow procedures to help order operations professionals fight fraudulent consumer chargebacks and win.
In this blog post series, Pipe17 examines how order operations professionals can prevent excessive consumer chargebacks in the first place, and then how to defend against them when they do occur.
To say that eCommerce has changed over the past two years would be the understatement
eCommerce return operations are an increasingly important component of a successful eCommerce business. That’s a
The import and export of products is bound by international trade law, and for most
The global supply chain troubles — and the resulting astronomical rise in shipping prices and
Reporting and analytics are essential for eCommerce professionals because they tell you exactly what’s going
W. Edwards Deming said, “Without data, you’re just another person with an opinion.” Without data,
You have great products and market them well. Your sales are growing, reviews are glowing,
As a seller, you want to process and ship out your customers’ orders smoothly and
As an eCommerce professional, you have a lot on your plate. From managing your inventory
Have you written something like this in your head over the last few months? “Dear
