Infoplus Integration for 3PLs and Brands

Through Pipe17, Infoplus WMS connects to ecommerce platforms like Shopify, marketplaces like Amazon and Walmart Marketplace, ERPs like NetSuite, and fulfillment partners, all from one no-code connector. Pipe17 acts as the order management and inventory management layer above Infoplus, syncing orders, inventory, products, fulfillments, and returns bidirectionally so 3PLs and brands route orders and keep stock accurate without custom development. Multi-tenant access lets a single Infoplus instance serve many clients at once.

Pipe17 moves data bidirectionally between Infoplus and the rest of your stack. It pushes arrivals (ASNs) and product masters into Infoplus, and pulls fulfillments, inventory, locations, receipts, and shipments back out, with shipment cancellations flowing both directions. From there, Pipe17 keeps order and inventory data in sync with ERPs like NetSuite and Acumatica, and data destinations like Snowflake and Amazon S3. Financial records reconcile to QuickBooks Online and Xero.

Yes, Infoplus exposes a REST API, but building and maintaining direct API connections to every sales channel, marketplace, and ERP is the part that consumes engineering time. Pipe17 provides a pre-built, no-code connector that manages the Infoplus API for you and keeps it working as endpoints change. It also standardizes Infoplus data through a single Unified API across every connected system, so you integrate once instead of maintaining point-to-point code. The connector is part of Pipe17's fully managed commerce network, maintained by Pipe17 rather than your team.

Yes, Pipe17's multi-tenant access lets a 3PL set up and manage many client integrations inside a single Infoplus instance, with each client's channels, mappings, and routing rules kept separate. This is how fulfillment providers onboard new clients up to 90% faster and connect each brand to channels like Shopify, Amazon, and Walmart Marketplace without building a custom integration per client. Order management and inventory management run per client, so stock and order status stay accurate across every account.

Infoplus connects to a new sales channel or ERP in days, not months, because Pipe17's connectors are pre-built and no-code, so there is no custom integration to scope. Infoplus Commerce has said joint customers can be up and running in less than a week. Pipe17 is a modern order management platform that replaces custom builds and legacy OMS stacks, so you start with one connection and add channels, ERPs, and fulfillment partners on your own timeline rather than through a multi-quarter project.

Pipe17 keeps Infoplus inventory synced across every sales channel in real time, maintaining one source of truth from the warehouse to Shopify, Amazon, and every other connected channel. Event-based updates propagate continuously rather than in nightly batches, which prevents overselling, reduces buffer stock, and eliminates the phantom stock swings that come from disconnected systems. During peak periods, adaptive scheduling keeps Infoplus and downstream channels in sync. This real-time inventory management underpins Pipe17's order orchestration.

Yes, Pipe17's order management engine routes each order to the best fulfillment location across Infoplus, your other warehouses, and 3PLs, and splits, consolidates, holds, and cancels orders automatically. You can push cancellations to Infoplus before picking to avoid mis-ships, which Pipe17 ties to saving up to 95% of mis-ship costs. Orders route to fulfillment partners like Radial, ShipBob, and Amazon MCF based on your business rules, all from one real-time view of inventory and order status.

Pipe17 manages returns as a closed financial loop, not just a returns-app hookup. When a customer starts a return, Pipe17 connects returns-management apps like Loop and Happy Returns and routes the RMA to Infoplus for physical receipt and restock. It then syncs the completed return to your ERP, such as NetSuite or Acumatica, so credit memos, refunds, restocked inventory, and general-ledger reconciliation stay accurate. Restocked units become available to sell across every channel as soon as Infoplus receives them.

Yes, a WMS like Infoplus runs the warehouse, while an order management system orchestrates orders and inventory across every channel above it. Pipe17 is a modern OMS that pairs a fully managed commerce network with real-time inventory, intelligent order orchestration, exception management, and business-user control over routing rules. Compared with a legacy OMS or a stack of custom-built integrations, Pipe17 delivers a single inventory source of truth and faster channel changes at a lower total cost of ownership. Infoplus keeps doing what it does best while Pipe17 manages orders and inventory across every channel.

Pipe17 runs on an event-driven architecture that propagates orders and inventory changes in real time across multi-region AWS infrastructure, so Infoplus data reaches every channel and back-office system without batch delays. On the AI side, Pippen AI writes automation logic and answers natural-language order questions in production, and Pipe17's onX-compliant MCP server lets AI agents read inventory, orders, and fulfillment directly. Agentic selling channels connect like any other channel through the commerce network, so Infoplus operations are ready for agentic commerce without extra integration work.